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Privacy Policy

  1. Who is responsible for the processing of your data?

    Responsible:
    SMARTNET SL Cif: B-86133360 Contact details: C/INVESTIGACION 1, 28906 GETAFE Email: rgpd@smart-keting.com
    Data Protection Officer (DPD):
    CONSULTING & STRATEGY GFM SL LA ESTRELLA BUSINESS PARK, Berroa 4 street, office 315, Tajonar 31192 dpo@gfmservicios.com
  2. For what purpose do we process your personal data?

    At SMARTNET we process the information provided to us by interested parties in order to:

    • General Data Protection Regulation;
      GDPR: 6.1.b)
      Processing necessary for the performance of a contract to which the data subject is a party or in order to take steps at the data subject's request prior to entering into a contract.
      GDPR: 6.1.c)
      Treatment necessary for compliance with a legal obligation applicable to the data controller.
    • Administrative, accounting and tax management, sending communications related to the business relationship with our client and the provision of the services provided, sending products through third parties, services related to online sales. Attention to claims and returns
  3. How long will we retain your data?

    They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from said purpose and the processing of the data, including compliance with legal obligations, for the purposes for which we require your express consent, they will be kept as long as the affected party does not exercise their right to deletion or limitation of the purpose, for example the sending of commercial communications.

  4. What is the legitimacy for the processing of your data?

    We inform you of the legal basis for the processing of your data:

    • Execution of a contract: contract for the sale of products through our online sales
    • Legitimate interest of the Controller: all those purposes described and related to the service provided: purchase, customer service, return, transfer to third parties for transport and delivery, management of coupons and offers to customers, communications with the customer in relation to the service, claims and complaints.
    • Consent of the interested party: purposes for which we request the consent of the user and/or client: sending commercial communications, transfer of data to third parties for commercial promotions
  5. To which recipients will your data be communicated?

    The data will be communicated to the following recipients:

    • Public administration with jurisdiction in the matter, with the purpose of compliance with legal obligations
    • Organizations and companies related to the data controller that allow the provision of service, with the purpose of providing web services, online product sales, transportation
    • Communication companies, for the purpose of sending commercial communications about our products or services or third-party promotions
    • Online payment service companies: Paypal, for the purpose of payments and transfers
  6. Data transfers to third countries

    No transfers of data to third countries are planned.

  7. What are your rights when you provide us with your data?

    Any person has the right to obtain confirmation as to whether or not SMARTNET SL is processing personal data that concerns them. Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only retain them for the exercise or defence of claims. In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In this case, SMARTNET SL will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims. You may materially exercise your rights on this page . If you have given your consent for a specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.

    If you feel that your rights regarding the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you may file a complaint with the competent Data Protection Control Authority through its website: www.agpd.es .

  8. How did we obtain your data?

    The personal data that we process at SMARTNET comes from the interested party himself.

    The categories of data processed are:

    • Identification data
    • Postal and electronic addresses
    • Economic data

    Special categories of personal data are not processed (data that reveal racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data intended to uniquely identify a natural person, data relating to the health or data relating to a natural person's sex life or sexual orientation).